Frequently Asked Questions
Explore our most commonly asked questions below.
Products & Customization
What types of women’s bags do you offer?
We provide a wide range of styles including handbags, totes, crossbody bags, backpacks, wallets, and clutches, suitable for daily commutes, casual outings, and formal occasions.
Can I customize logos, colors, or packaging?
Yes, we offer logo stamping, color adjustments, and custom packaging with an MOQ of 500 units. Email your design requirements to aspen@admingmail-com for a tailored solution.
Orders & Payments
What is the minimum order quantity (MOQ)?
Standard orders require 200 units; customized orders require 500 units. We are flexible for trial orders—contact us to discuss.
What payment methods do you accept?
We accept T/T, L/C, PayPal, and Alibaba Trade Assurance. For initial orders, we recommend Alibaba Trade Assurance or PayPal to build trust.
What are your payment terms?
Standard terms: 30% deposit, 70% balance before shipment. For large orders, we can negotiate installment payments or L/C terms.
Shipping & Delivery
What shipping methods do you offer?
We provide sea freight, air freight, and international express (DHL/UPS/FedEx). Options can be tailored to your budget and timeline.
How can I track my order?
Once shipped, we will email you the tracking number and a link to monitor your shipment in real-time.
Samples & Quality
How can I get samples? What are the costs?
Samples are typically charged at 1.5x the unit price (deductible from future orders), with shipping paid by the buyer. Samples ship within 3 business days after payment confirmation.
How do you ensure product quality?
We implement strict quality control processes including raw material inspection, in-production checks, and final pre-shipment inspection to ensure compliance with standards.
Wholesale & Partnership
Tiered discounts are available for orders over $5,000. Long-term partners may qualify for additional benefits. Email your business needs to aspen@admingmail-com.
Do you offer dropshipping services?
Yes. We can ship directly to your end customers and offer unbranded or custom logo packaging options.
Do you provide OEM/ODM services?
Yes, our professional design and production teams can develop exclusive products based on your designs or concepts.
Get Off on Your First Order
Plus exclusive access to product drops, style tips, and insider deals.
Cloudshore Manufacturing & Trading (Qingdao) Co., Ltd.
