Frequently Asked Questions
Explore our most commonly asked questions below.
Products & Customization
What types of women’s bags do you offer?
We provide a wide range of styles including handbags, totes, crossbody bags, backpacks, wallets, and clutches, suitable for daily commutes, casual outings, and formal occasions.
Can I customize logos, colors, or packaging?
Yes, we offer logo stamping, color adjustments, and custom packaging with an MOQ of 500 units. Email your design requirements to aspen@admingmail-com for a tailored solution.
Orders & Payments
What is the minimum order quantity (MOQ)?
Standard orders require 200 units; customized orders require 500 units. We are flexible for trial orders—contact us to discuss.
What payment methods do you accept?
We accept T/T, L/C, PayPal, and Alibaba Trade Assurance. For initial orders, we recommend Alibaba Trade Assurance or PayPal to build trust.
What are your payment terms?
Standard terms: 30% deposit, 70% balance before shipment. For large orders, we can negotiate installment payments or L/C terms.
Shipping & Delivery
What shipping methods do you offer?
We provide sea freight, air freight, and international express (DHL/UPS/FedEx). Options can be tailored to your budget and timeline.
How can I track my order?
Once shipped, we will email you the tracking number and a link to monitor your shipment in real-time.
Samples & Quality
How can I get samples? What are the costs?
Samples are typically charged at 1.5x the unit price (deductible from future orders), with shipping paid by the buyer. Samples ship within 3 business days after payment confirmation.
How do you ensure product quality?
We implement strict quality control processes including raw material inspection, in-production checks, and final pre-shipment inspection to ensure compliance with standards.
Wholesale & Partnership
Tiered discounts are available for orders over $5,000. Long-term partners may qualify for additional benefits. Email your business needs to aspen@admingmail-com.
Do you offer dropshipping services?
Yes. We can ship directly to your end customers and offer unbranded or custom logo packaging options.
Do you provide OEM/ODM services?
Yes, our professional design and production teams can develop exclusive products based on your designs or concepts.
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Cloudshore Manufacturing & Trading (Qingdao) Co., Ltd.